BM
Boitumelo M
1 reviews | Active since Aug 2020
02 Aug 2020, 23:04
*******!!!
I am really disappointed in Vodacom after months of struggling with this issue am told there is nothing that can be done I agreed to the Ts and Cs of migration whereas I did ask if the change will affect my payment and was assured it wouldn't.
Now I am stuck on an expensive contract I can't afford and when I try to cancel its a hassle still
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Replies (1)Vodacom's replyOfficial
03 Aug 2020, 08:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 08:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
