BM
Boitumelo M

1 reviews | Active since Aug 2020

02 Aug 2020, 23:04

*******!!!

I am really disappointed in Vodacom after months of struggling with this issue am told there is nothing that can be done I agreed to the Ts and Cs of migration whereas I did ask if the change will affect my payment and was assured it wouldn't.

Now I am stuck on an expensive contract I can't afford and when I try to cancel its a hassle still

0
Replies (1)
Vodacom
Vodacom's reply03 Aug 2020, 08:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team