*******!

I app**** for a laptop contract with vodacom at dobsonville vodacom outlet. I waited for 2 weeks for the delivery of the laptop and when i said i wanna cancel they persuaded and begged me into not cancelling. After receiving the laptop i returned it within 5days as the laptop couldnt connect to the web. When i returned it withing 5days they told me they will take it for repairs and i told them to cancel the contract right away as i couldnt wait any longer and couldnt use a new laptop that has already gone for repairs they agreed to cancelling. To my surprise i have been billed full amount for the laptop that i didnt even use for a week. When i confronted them they told me they couldnt cancel as they saw no reason to. I need my full refund or i will take the matter further with both private and Consumer Protection Act lawyers. Firstly it was the sudden rates hike now this, vodacom must learn how to respect consumers, they are who they are bexause of us!!!