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Item: Vodacom
Rating: 1
Author: amelia M

Took a 24 month contract with vodacom in 2016..paid it up by December due to getting a huge data bill yet this was a top up contract...was told contract would be cancelled..and yet i still get threatening emails dema ding payment..iv phoned them several time but nothings helping.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Nov 2018, 10:02

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Nov 2018, 10:02

Official

Best regards,

Vodacom's replyOfficial

23 Nov 2018, 08:36

Dear Amelia

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further

Vodacom Consumer Website Team

Best regards,

Vodacom's reply23 Nov 2018, 08:36

Official

Best regards,

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