*******!!!!
<p>On the 7th of February I deactivated my 1GB recurring data bundle and activated a 3GB data bundle I know Vodacom only gives pro-rata which I understand again on the 7th which is still at the beginning of the month I only received 400MB of data I received my bill and noticed I was charged R206 (excluding VAT)????? How can I becharged almost the same amount as an 2GB if I only received 400MB???? </p>
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Vodacom's replyOfficial
14 Mar 2017, 14:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Mar 2017, 14:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,