<p>I recently arrived in South Africa for a 2 week holiday and decided to purchase a local sim card from Vodacom at Cape Town International airport. The gentleman at the Vodacom kios at the airport advised that the cost of a pay-as-you go sim card would be R105. Unfortunately/ fortunately, the Vodacom system went down and I was unable to purchase a 2nd sim card for my wife. I therefore, visited another Vodacom store in N1 City Mall and was able to purchase a sim card for 99c. The advisor at the store mentioned that the price for a pay-as-you go sim card is 99c. I have since then been to another Vodacom store and asked the price for a sim and was told it was also 99c.</p> <p>How come the airport charges more than 10 times the price for the same product! What a *******! It seems to me as if Vodacom are taking advantage of tourists/ passengers arriving at the airport who require a local sim. I would strongly advice anyone reading this article to either purchase a different network provider sim card or visit a store NOT at the airport!</p> <p>Although I currently reside in the UK, when I lived in Siouth Africa previously, I was always a customer of Vodacom but having had this experience I have srrious reservations as to whether or not I would use Vodacom in the future.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per our telephonic conversation, this query has been resolved. Please feel free to review your rating on the Hellopeter website.
We apologise for any inconvenience caused.
Regards,
R. Maart
Best regards,
As per our telephonic conversation, this query has been resolved. Please feel free to review your rating on the Hellopeter website.
We apologise for any inconvenience caused.
Regards,
R. Maart
Best regards,
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