<p>Vodacom is ridiculous! I normally buy 60MB daily data because I do not do much either than reading emails and whatsapp messages. </p> <p>I did the same yesterday and two hours later my data was exhausted. I did nothing out of the ordinary, my phone does not run any updates unless I do manually do- which I never do by the way!</p> <p>Today the same thing happened, and my airtime is also gone. This is worrying, it seems as though they are taking advantage of us. I am so furious right now and I wonder if this is their way of making more money.</p> <p>Normally when, they send an sms notifying you when your data is about to run out, but lately they do not and the most frustraiting part of it is that I do not even use my phone much, it's just sitting there waiting for messages- two hour later 60 MB PLUS AIRTIME IS GONE. They need to re-look at their rates. 60BM used to last the whole day especially if I'm not on internet.</p> <p> </p> <p>I am very upset and will switch to another provider- this is a ****!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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