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<p>My line was due for an upgrade in April 2015, but I did an early upgrade for ANOTHER 24 Months in November 2014. I was advised that I will pay for the NEW Package and still pay for the remaining months till April 2015, fine I agreed with that.</p> <p> </p> <p>I payed a combined amount for my New Contract and remaining months on the old one till April 2015.</p> <p> </p> <p>The "New" contract was supposed to END on November 2016, BUT DEAR VODACOM ADDED Another 5 Months!! Why??? I Paid to those months on the Old contract! By virtue of Me signing in November 2014 meant that I was cancelling the Old and entering into a NEW 24-Month.</p> <p> </p> <p>November 2016 is Going to be the 24th Month paying for my package which I signed in November 2014!</p> <p> </p> <p>I logged a service request on 13 October 2016 and they said they would get back to me within 48 working hours, but that also lapsed. Finally the just send me a MERE SMS of their outcome, No Call Whatsoever!!! </p> <p> </p> <p>Can't wait to Leave this Networ****</p> <p> </p>