<p>i took out a contract in 2011 for a laptop, in 2013 without my knowledge it changed to unlimited usage, which i used, the bill came to R8000 that month, i enquired with vodacom office in Eastgate mall i was told it was like that, i decided to pay since i did not want my name to be tanished, as far as i know i paid in full, i even tried to enquire calling them, i was told they couldnt track my account and gave me the lawyers department same story as well,now 2015 passed with no communication from vodacom all of a sudden this year May 2016 a compant i dont know phoned to say i owe vodacom an amount of R570 i need to pay they can debit from my bank account, i was shocked, Vodacom please fix this, im trying to stay away from bad debts and you want to drag me there.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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