SMSM
Steven Michael Stepz Muller
1 reviews | Active since Jan 2020
28 Sept 2022, 13:28
*******
My wife recently upgraded and with no surprise the price that the consultant provided is nowhere near the the billing price. Again you are ripping people off. She phoned and canceled the contract to this day the consultant told her that it was canceled but the billing keeps going up. She discarded the sim. But as always Vodacom rips off
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Replies (2)
Vodacom's replyOfficial
28 Sept 2022, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2022, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SMSM
Steven Michael Stepz Muller's updateReviewer Update
04 Oct 2022, 12:47And this has not been resolved. Now Vodacom sends my wife an email demanding 7 day payment of R1000+ for services she didn't receive and used. This is outrageous
SMSM
Steven Michael Stepz Muller's update04 Oct 2022, 12:47
Reviewer Update
And this has not been resolved. Now Vodacom sends my wife an email demanding 7 day payment of R1000+ for services she didn't receive and used. This is outrageous