JH
Jeanie H
1 reviews | Active since May 2020
27 May 2020, 22:40
Ringback tone activated without permission
There was a ringback tone activated to my number and I did not opt in or activate any of this nonsense. Even though it was fairly easy to deactivate it, I am shocked that this was done without my permission. It is very unprofessional.
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Vodacom's replyOfficial
28 May 2020, 08:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 May 2020, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,