1 reviews | Active since Aug 2016
RIDICULOUSLY HIGH BILL !
<p>For the last three years my internet ****le has always been R199. June 2014 I had an amount of R9386.26. Vodacom tells me that there is nothing that they can do as there is no records for data usage. I am FUMING mad. How can Vodacom do this to their CUSTOMERS! How can a family afford to pay such a massice premium without any warning and without any investigation or assistance from Vodacom. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Day 2 and NO phone call from Vodacom
Day 2 and NO phone call from Vodacom
So a consultant contacted me and I was not available at that moment. They said they would phone me back... Day 2 and NO phone all from Vodacom
So a consultant contacted me and I was not available at that moment. They said they would phone me back... Day 2 and NO phone all from Vodacom