Ridiculously Bad Service

<p>My cellphone got ****** last week Thursday. Anyone that this has happened to would know how incredibly frustrating it is to not have a phone. To mitigate this feeling of disconnectedness, I took out insurance with Vodasure to enable me to get a new phone should I ever need it. What a mistake that was! The guys at Vodasure were very quick and helpful to process my request, and I cannot fault them at all. The problem came when I tried to get assistance from the Vodastore guys. I phoned 8 different outlets, and none of them could give me a list of phones with pricelists in order for me to check which phone I should buy. I cannot understand how a retailer cannot tell me what products they sell and how much do they cost. It’s laughable how pathetic that is, and I cannot tell you how ridiculous your service has become. I have always praised you on good service, but that faith is fading away….</p>