Ridiculously bad service

<p>I upgrade my 3G contract and had to return to the shop as there was a problem with the sim. They expected me to do a sim swop redo all the paperwork AND pay again for the sim . They promised it would work this time after 2-4 hours. Now after two months it is STILL not working and when I visited them for help they indicated that all is correct on their system I will have to return again with the ****le (unfortunately I dis not have it with me as they s was an unplanned visit) and very likely pay for another simswop. I do not stay close to this shop and I asked them if I return with it will they be able to fix the problem and the person assisting me said she does not know. Vodacom you are very eager to receive your monthtly income but you are not treating your customers well. I have been a very loyal customer for years and I have even promoted your brand but I am definitely moving elsewhere. Do not go go Atterbury Value Mart Vodacom if you expect to get the service you need!! I will have to go there for a fourth time with no guarentee that it will work...</p>