AJ
Alex J

1 reviews | Active since Dec 2014

10 Apr 2018, 09:00

Ridiculous Vodacom

I can’t believe I’m writing about this again! I bought 1GB of data YESTERDAY and I have WiFi at home and at work, and now I see that I have 0MB left? How is this even possible? R300 in ONE DAY? This is just absolutely ridiculous! So I’ve spent more money on data now that will just run out the next day? It doesn’t even last 24hours! How is this normal Vodacom?

0
Replies (2)
Vodacom
Vodacom's reply10 Apr 2018, 09:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Apr 2018, 08:09
Official

Dear Alex

Please be advised we have been unable to reach you on *** however we have provided you with feedback via SMS.

Have a pleasant day further!

Regards,

RJ

Best regards,