Ridiculous service from Vodacom Fibre!!!

To Whom it may Concern

My latest SR***, hopefully you can help if not i will cancel at the end of October without even joining.

I am waiting now over 6 weeks for fibre to connect. Vumatel say all they need is the number to activate. I have easily Called over 150 times, no call back from anyone,except Pumla, but no result.

This week i got hold of Team Leader Lelethu, i emailed him till now No Response.

My complaint been escalated every time I called, you can go get my Vodacom bill check from all 3 cell phones I have called. Of all the calls i have had at least 70% of the calls ignored, goes silent and they leave you lingering and some cut you off. Simply useless and NO SERVICE AT ALL.

Manager I dealt with is Grant, but going on leave, surely he should have given my case ti another Manager. While he was Back on duty today and knows about my Complaint....still he is ignoring me!!

Team leader Lelethu who does note respond before dealing with Grant. Even when Grant is on leave foes not come back to me.

I have waited 7 weeks for Fibre. If it us not active by the end of today I am Canceling.

I am tired of all your excuses and lies.

If not active by Monday I am canceling tired of wasting my, my data and effort pr if j call someone now and activated i will cancell even today.

Irritated Customer

Gary