DH
Devesh H

1 reviews | Active since Apr 2017

23 Apr 2020, 09:09

Ridiculous service

I have been trying to get help with my vodacom account for the past 23 days and to be honest it become really annoying. Being a vodacom platinum member to which I'm being told I'm not its ridiculous and here is proof - Congratulations, you are now a Vodacom Platinum member! Your membership entitles you to a new phone every year along with other great benefits and superior service. Click here for more information: http://voda.com/platwelcome... so please explain to me how the hell does that work?

0
Replies (2)
Vodacom
Vodacom's reply23 Apr 2020, 10:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DH
Devesh H's update24 Apr 2020, 09:20
Reviewer Update
And after 24 hours, here I wait for someone to call me?