FR
Florence R

1 reviews | Active since Nov 2011

15 May 2020, 15:16

Ridiculous service

I have been trying to cancel my contract for the past two months without any success. The aotomated answering machine has very few options and quickly cut me off. I didn't want to report to hello peter but I had no other choices. Florence rudenya is my name . *** .. My vodacom number is *** Please kindly get in touch with me as I understand that you are going to bill me again in june when the account should be canceled bu 20th may. Please kindly help me out here.

0
Replies (1)
Vodacom
Vodacom's reply15 May 2020, 16:37
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team