FR
Florence R
1 reviews | Active since Nov 2011
15 May 2020, 15:16
Ridiculous service
I have been trying to cancel my contract for the past two months without any success. The aotomated answering machine has very few options and quickly cut me off. I didn't want to report to hello peter but I had no other choices. Florence rudenya is my name . *** .. My vodacom number is *** Please kindly get in touch with me as I understand that you are going to bill me again in june when the account should be canceled bu 20th may. Please kindly help me out here.
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Replies (1)Vodacom's replyOfficial
15 May 2020, 16:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 May 2020, 16:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
