SM
Sphesihle M

1 reviews | Active since Nov 2018

16 Apr 2022, 18:40

Ridiculous Service

Getting a bit disgruntled with Vodacom, have been trying to you guys to credit me for a Funeral Policy that was being included in my invoice without my knowledge it has been months with hours of phone calls. I am deeply disappointed with your service in this regard.

0
Replies (1)
Vodacom
Vodacom's reply17 Apr 2022, 09:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team