TM
Tsepo M
1 reviews | Active since Mar 2012
08 Sept 2015, 08:36
Ridiculous Service
I called your call center end of last month to request a cancellation of contract but I was instead updgraded to some prepaid and handed a device. On my account prior to cancellation I had set a call limit of R 300. To my surprise that I know owe you R3000 FOR DATA THAT I HAD PURCHASED. IT IS RATHER RIDICULOUS TO HAVE DATA DISAPPEARING FROM A DEVICE IN LESS THAN A DAY FOR A START. I am rather appalled.
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Vodacom's replyOfficial
08 Sept 2015, 12:24Hello mohlapo,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply08 Sept 2015, 12:24
Official
Hello mohlapo,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM