RIDICULOUS SERVICE

This is now the 3rd month that I am without BIS at the end of every month since my new contract. The BIS should automatically be activated at the end of every month and yet every month its the same story. I have to phone. I speak to various people and Supervisors and they assure me my problem has been sorted (it takes about 2 days to be re-activated). They tell me that the complaint has been noted on their records but then what happens...diddly squat...at the end of the next month I have the same problem and am progressing NOWHERE! I am waiting since Saturday evening for my BIS to be activated.<br>