Ridiculous Service

I needed to get a 3 month itemised billing statement in order to get an access card from ACSA (airports company South Africa). This was for my job. I went online and could only get a 1 month statement. So I called the call centres. They told me to go in store. I did. They told me to call the call centre, that the call centre lies because they don't deal with people face to face. I called the call centre and reported this. They maintained that I must go in store. i went to another store. Same story. I told the call centre. They eventually escalated it to a technical level. Two days later I got an SMS: \we can't do it"<br> <br> The way that I was treated is beyond retarded. This was a requirement for my job. You passed me from person to person and then fobbed me off. I cannot believe that this can't be done. Clearly you don't care about your customers or the way you treat them. You suck."""