Ridiculous Service

<p>I have been a loyal Vodacom customer for over 15 years. My phone lost connection so I went into the Vodacom store in Lakeside Mall in Benoni on the 13 th May , the customer care consultant looked on the system and very rudely and abruptly said to me that my phone maybe ******. This was appalling and downright unacceptable manner of approach without even trying to investigate before the statement she made. All necessary documents were faxed through in the hopes to resolve the issue as I was promised that it would be resolved my Wednesday 17th until now I am still awaiting. I have lost airtime and data in the process for an issue that was not my fault. Very frustrating and upset client! Nashwin.N</p>