CC
Cameron C

1 reviews | Active since Jul 2017

20 Mar 2018, 15:40

Ridiculous prices.

I am terribly disgusted at vodacom. Ridiculously expensive. I've been with cellc all my life, the only reason I changed was because only vodacom had stock of the phone that I wanted. Should've put more thought into why vodacom was the only service provider not sold out!!! Cannot wait to change back. The network itself is also not so satisfactory. The company I work for is also on vodacom, really glad that I've convinced them to change as well. Ridiculous prices!!! Data gets consumed twice as fast as any other network, there's no social bundles or anything of that sort.

0
Replies (2)
Vodacom
Vodacom's reply20 Mar 2018, 15:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Mar 2018, 14:39
Official

Good day Cameron,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

Regards,

Theo