Ridiculous price plan changing
At the end of March someone claiming from Vodacom called me and told (not ask) me that my plan will be changed to a different one but costing the same. Now when I check my bill I see my bill is +R250 more than normal. This is beyond ridiculous. Shame on you Vodacom!
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Vodacom's replyOfficial
07 May 2021, 13:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2021, 13:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team