KW
Kerry W
1 reviews | Active since Nov 2017
15 Nov 2021, 17:03
Ridiculous policy
It is utter ******* that Vodacom *****s your phone number if you have not used it for 3 months. I keep one for emergencies and they have now taken 2 of my numbers. I bought the sim card, the number belongs to be and they just decide on thier own I don't need it! BS!
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Replies (2)
Vodacom's replyOfficial
16 Nov 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KW
Kerry W's updateReviewer Update
27 Nov 2021, 17:122 weeks later and still no one has contacted me. I dont care about the T&Cs how can you justify that?!
KW
Kerry W's update27 Nov 2021, 17:12
Reviewer Update
2 weeks later and still no one has contacted me. I dont care about the T&Cs how can you justify that?!