BS
Belinda S

1 reviews | Active since Feb 2019

20 Sept 2023, 09:25

Ridiculous, no service!!

I've been trying to get hold of the Rewards department for a month. I didn't take the new contract they offered me,but they're still billing me for it. Every time I phone, I struggle to get through and when I do I'm told that someone will phone me back which never happens.

0
Replies (1)
Vodacom
Vodacom's reply20 Sept 2023, 10:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team