MB
Muneeb B

1 reviews | Active since Nov 2021

03 Dec 2023, 14:16

Ridiculous network

For a service provider who is supposed to be one of the best, we have not had any network at all for the past 3/4 weeks with zero coverage during normal hours as well as load shedding hours. This is utterly rediculous and there seems to be no effort made to attend to this issue.

Odendaalsrus, Free State

0
Replies (2)
Vodacom
Vodacom's reply04 Dec 2023, 09:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply11 Dec 2023, 15:20
Official
Dear Muneeb.
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
 
Our records indicate that your query has been attended to and feedback on this matter has been provided.
 
Regards
Vodacom Consumer Website Team

Best regards,