KD
Kevin D

1 reviews | Active since Mar 2015

05 Oct 2015, 15:18

Ridiculous migration fee

I want to downgrade my contract from a uChoose flexi 200 to a 150. How can Vodacom justify paying R655.50 for a migration fee??? Only reason I want to downgrade is because I do not use all the airtime allocated each month(currently sitting on just under R500). It is not necessary for me to pay extra each month for a contract I don't need, there is NO point in having a migration option, if it won't ever save you any money!!!

0
Replies (1)
Vodacom
Vodacom's reply05 Oct 2015, 16:23
Official
Hello Kevin Diedericks,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,