Ridiculous excuses

Called the call Centre to order a phone and for Vodacom to better the deal. Which I was pleased they managed to match.

Got an Sms to confirm the deal.

Then the confirmations department was suppose to call me to confirm the order. They apparently did call and my phone was engaged. I called the call Centre and was told they will call again. It’s been more than 48 hours since they supposedly called me and still nothing from this outbound call Centre which I cannot call. I have logged several request via the cancellations dept and I’m still without confirmation.

So please Vodacom, tell me why you have such good sales and such ****py aftersales.