CC
Cindy C

1 reviews | Active since Jul 2016

14 Jul 2016, 08:43

Ridiculous, Disgusting Customer Service

<p>I have been trying since the 17th of March 2016 to get ********** transactions on my account sorted and the R12K odd I was overbilled paid back.</p> <p> </p> <p>I have had nothing but run around from vodacom!!!! I am always told I will be called back within 24 hours and it never happens. there is zero communication from them and needless to say zero action on their part.</p> <p>VODACOM RESPOND!!!!</p> <p> </p> <p>Pay back the money you have over billed me!</p>

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2016, 10:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team