RP
Reamogetse P
1 reviews | Active since Jan 2023
08 Nov 2024, 14:04
Ridiculous demands
App**** for a cellphone ontract and they told me that i would need to build my credit score because my credit life is short. I build it and app**** again and met all the criteria and then they comeback and say i dont qualify for a phone, just a sim... Tried again months later got approved but suddenly i dont qualify for a high end phone... so no I phones or samsungs.... wgich is absolutely ridiculous. Why would i downgrade from my current phone when ive never had history of not paying.... Goal post keeps moving with this store but im certainly dissapointed after working so hard to meet their criteria
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Nov 2024, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2024, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
