LK
Lindi K
1 reviews | Active since Aug 2016
14 Apr 2017, 12:29
Ridiculous data usage
<p>Vodacom!!</p> <p> </p> <p>PLEASE PLEASE PLEASE explain to me.... HOW IN THE WORLD CAN I USE 3 gigs OF DATA WITHIN 13 DAYS?? I am not constantly using my phone and 80% of my apps are on wifi connect!</p> <p> </p> <p>How??</p> <p> </p> <p>You are cheating your loyal users with their data usage!!</p> <p> </p> <p>I am fed up with fighting with you!</p> <p> </p> <p>Poor customer service! Data theft!</p>
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Vodacom's replyOfficial
14 Apr 2017, 13:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Apr 2017, 13:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,