1 reviews | Active since Oct 2013
Ridiculous data charges
<p>I am disputing the high data charge on my account which has been going on for a few days now as I recharged with 30MB on my number ********** 979 yesterday and I have only been on whatsapp where I was not transmitting or sending any big files and have not received any. My data has been turned off for the good part of today and I am not running any apps in the background which I have turned off the apps to only run over WiFi. I am extremely unhappy with being over charged for only Whatapp.</p> <p><br />This is really getting out of hand.<br />May I have feedback with the query.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
