RD
Raymond D

1 reviews | Active since Oct 2016

27 Oct 2016, 10:37

Ridiculous data bill

<p>I have a contract with Vodacom which I took out 21 years ago, in September 2015 I renewed my contract for a new phone around December I started receiving this ridiculous bills saying I owe R3451. 32 and the following month it was R8000 for data usage and content services, I logged a query with a Vodacom shop in Hyde Park till today I haven't heard anything from them (Vodacom Head Office) and my number has been handed to their legal department and has been deleted from the network I am very unhappy with their money making scheme ripping us off our monies for such a big company like them.</p>

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Replies (1)
Vodacom
Vodacom's reply27 Oct 2016, 11:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team