NF
Nikita F
1 reviews | Active since Aug 2019
28 Dec 2024, 09:15
Ridiculous customer service at Vodacom.
Vodacom- what a shocker that they even have a few good reviews on here.
Why is there no negative 1 star? Vodacom’s service is absolutely ridiculous. Rude customer service agents who speak over their customers, without LISTENING.
Who is their Customer Service HOD? He/She should be ashamed of the service that the team provides. Actually, it should start at their recruitment department for employing agents who think it’s okay to speak to customers the way they feel they want to.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
30 Dec 2024, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2024, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
