RIDICULOUS CUSTOMER CARE, USELESS STAFF, DAY LIGHT ******* DUMB ****S !!!!!!

<p>Before I get started on making Vodacom feel like the useless microscopic peieces of **** they actually are, I would like to take the time to applause Vodacom on simply being the WORST, MOST DISAPPOINTING and SAD EXCUSE of a company, you guys have really managed to out do yourselves this time and even without trying.</p> <p> </p> <p>So where do I even begin to start.</p> <p> </p> <p>Your so called "Customer Care" and "Customer Service" is non exsitant and to very frank it is horrific! Your staff is ***********, dimwitted and dense! And the fact that you have them serving under you and representing you, is sad. I suggest you put to use the money you have ****** from all the clients you have blind sided towards your "BRAINLESS RUDE RUDE RUDE, RUDE staff" instead of your greedy pockets. One staff member can tell me on thing and within a space of 5minutes I can be told another thing by a different staff member. I am starting to understanding why you dont charge for call centre calls, thats the least you can do for all the **** you give us and pretty much how you **** us over with our own money! And just as much time I have wasted sitting on hold over the phone I have wasted sitting in your stores, for my number to be called (which takes +- 2 to 3 hours) I then still have to sit ANOTHER 3 hours with a consulatant to be told there is nothing they can do for me. </p> <p> </p> <p>I would like to know, what is Vodacom's policy when it comes to sorting out problems???????????? Do you guys feel the longer you ignore the matter the quicker it will just eventually fade????????????????? Or is it better to play "Hot Potato" with your clients, passing them on to someone that was dumber then the last, sending them on a round about POINTLESS goose chase?? </p> <p> </p> <p>I have had the SAME problem for the last MONTH, that NO ONE can sort out for me and in a matter of a month a have had maybe +- 27 different Vodacom staff memebers lodge a complaint for me and yet not even a phone call can suffice from vodacom. SO... The next thing I can offer to you Vodacom is lodging lawers letters so far up your foolish backsides that the papers going up your ass's will be the least of your worries!!!!!!!!!!!!!!! For the amount of money you have taken from me WITHOUT my consent, on your own will and on your own time and for the countless of hours I have wasted, educating your OWN staff. </p> <p> </p> <p>You are very very very VERY quick at taking everyones hard earned money but when it comes to offering the sevrices we have paid for you quick at giving a **** YOU (I dont recall seeing that in your moto). So apart from you being a bunch of theives, beaucse what you are doing is day light *******, you guys are a bunch of liers. </p> <p> </p> <p>So it was very simple, I went to the bank and even though I couldnt stop the debit order but I could put a limit, and so I did, so if this email doesnt catch your brainless attention then when my debits bounce im sure youll be calling. Beause like iv already said above, thats all you worried about is the money and how much you can get out of everyone. Its simple you not getting a cent out of me untill you sort my **** out!!! </p> <p> </p> <p>South Africa is own for having NO customer service, and it is thanks to halfwits like you.</p> <p> </p> <p>You dont care for your clients, I can find another service provider who I am sure will be very happy to look after me, I have 5 open contarcts with you. And if this problem is not sorted before month end, I will be more then happy to close my accounts with you people. </p> <p> </p> <p> </p> <p>SORT MY PROBLEM OUT and this is only a friendly warning!!</p> <p> </p> <p>I will be expecting a call. </p> <p> ********** </p> <p> ********** 228</p>