Ridiculous contract cancellation fee and bad bad service

Bad Service. I have a 20Gig Data Contract (24 months R200/m) with Vodacom, This was renewed in August 2021. Subsequent to that i relocated to a new address were the Vodacom reception was marginal. I reported this to Vodacom on the 24 February 2022 and heard nothing further. I then contacted Vodacom on the 28 March to state that i need to cancel this contract as my service level request had still not been attended to and i had to take out a fibre (R440/m)contract in order for me to continue to to my work.

I was then told that because i was going to breach contract that i would need to pay in R1700 ex vat cancellation fee for the (essentially Vodacom loses nothing but i continue to have to pay for hardly any reception)

Even though I WAS NOT GETTING THE SERVICE from Vodacom

Bitter taste ij my