LV
Lee-Anne Visser

1 reviews | Active since Dec 2019

17 Nov 2021, 20:15

Ridiculous bad service

Very bad service.. Made arrangements to get my account up to date and after a month or 2 months of payments my account is in arrears with over R1000 can't even use the phone nothing is working.. This is ridiculous.. Looking for a new service provider who can sort out issues and not refer you to each and every shop

0
Replies (1)
Vodacom
Vodacom's reply18 Nov 2021, 07:16
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team