Ridiculous, appalling really!!!
<p>a phone was delivered to me and after realising it did not read my simcards i phoned afrizone part of Vodacom to report this as this phone is faulty. this was on the 29th of June 2016. i have been phoning everday for them to come collect this ****py phone and they promise to do so!!!! can someone with brains come collect this thing. also cancel the contract I DO NOT WANT IT ANYMORE!! i swear if anyone tells me about the 14 days ******* you will have alot to deal with than jus me. please note, i will not be paing for this thing!!!</p>
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Vodacom's replyOfficial
19 Jul 2016, 09:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jul 2016, 09:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,