KM
Kerry M
1 reviews | Active since Jan 2012
01 Apr 2015, 14:47
Ridiculous
I have a problem with my bill. Have phoned customer care 9 times today. No answer or help and every time I am on hold for 9 mins and then the call is dropped.
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Replies (1)
Vodacom's replyOfficial
01 Apr 2015, 15:39Hello kerrymatthysen,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2015, 15:39
Official
Hello kerrymatthysen,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
Best regards,