Ridiculous

<p>I contacted the Vodacom call centre, as I need to activate Quick Sim on my phone. They then referred me to the Insurance call centre. After speaking to someone there, they sent me an email, stating I need to fill in the details and specificy I only need quick sim. After sending this form through, I get an email telling me they cant do it I need to go into a store. REALLY?!!? WHAT is the use of a call centre, digital platforms or NEW TECHNOLOGY if I have to go into a store to activate something that will cost me R5.70 per month on my SIM card???????? RIDICULOUS!!!!!!!!!!!</p>