Ridiculous

Still no resolution.

I was told the Samsung S26 Ultra 512GB in Violet is “discontinued,” yet this was the device I signed up for and agreed to on contract.

I am not accepting a colour substitution for a device I did not choose.

After nearly 2 months of issues just to get this contract activated, this final step is still being mishandled.

I need Vodacom to either:

1. Source the correct Samsung S26 Ultra 512GB in Violet, or 2. Escalate this properly and provide a confirmed delivery timeline for the correct device

I am still waiting for a proper resolution, not a stock excuse.

Fatima Gani