BW
Brandon W

1 reviews | Active since Sept 2016

14 Nov 2016, 12:16

Ridicoulas customer service

<p>I have been trying speak to a manager or supervisor for the past 3 months, as I have been over charged and having problems with my call limit. I have spoken to numerous opparators that promise to sort it out but havnt. Also have promised to get a supervisor to contact me and I'm still waiting. NO ONE RESPONDS!! </p>

0
Replies (2)
Vodacom
Vodacom's reply14 Nov 2016, 12:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BW
Brandon W's update15 Nov 2016, 11:41
Reviewer Update

Been on the hold for 36 minutes and still no help. You call this customer service. This is absolutely pathetic!!