RIDDING MYSELF OF VODACOM

What is the point of all the front line customer care personnel at Vodacom? The standard response is to listen and agree and promise and then disappear into the ether....then one must start again. Over and over and over. I have no signal at home. You agreed 3 days to cancel my account after many months of complaint and waiting for technical approval. Andries and Emmanuel YOU HAVE NOT CALLED ME BACK WITH THE PROMISED RESOLUTION. VODACOM CLEARLY DOES NOT CARE AT ALL ABOUT CUSTOMER TROUBLES. Why pay all these people (approx. 20 in 2 days) if they don't do anything? Or is that the plan? Offer no service then frustrate the complaining customers into giving up with an army of ignorance and incompetence. Bad management. Empty promises. Beyond shocking customer 'care'. I cannot wait to be rid of you Vodacom. Now it's too late