RICA BARRING

<p>Good day</p> <p> </p> <p>So uphappy with the service i have recieved from Vodacom. Since 12 Dec 2016 i am without a cellphone due to a RICA BARRING on my number that I have later figured out at the Vodacom Chatz Store in Fochville. The ladies there tried to do a upgrade for me and since then i cant use my number. I have phone call centres countless times and also an Incident with IT was logged = INC ********** 51292 but still no response as of yet. This morning i called 1144 and spend hours on there just for them to tell me that they are not able to help me. The consultants in store phoned Trade Partner whos also advised them that they should log a cal with IT as they wont be able to lift the log drom their side as it is a system error. This is a bussiness phone which cant be used at this moment and i am losing so much bussiness. So useless that the stores does not have enough tools to assist us then we have to be stuck with call centres. We have done a sim swop,and if this is not corrected by tommorrow i will cancel my contracts and complain to the ombuds man,</p> <p> </p> <p>Regards</p> <p>Mr. L Schoeman</p>