bb
bazzz.brown bazzz.brown

1 reviews | Active since Oct 2016

24 Oct 2016, 10:05

Riaz is THE best employee at a vodacom call center

<p>so I've been struggling with an upgrade for 4 months now. </p> <p>Having been accidentally billed for 18500 and then needing to clear it up and make sure I could still upgrade... </p> <p>long story short, vodacom has a new system (3D) and no one knows how to use it and you just get passed on from one department to another. </p> <p> </p> <p>In the midst of this massive debacle, I had the best service consultant called Riaz... he was always friendly and always did his best to assist me, never lying to me and always being truthful. He really helped me not to loose my mind throughout this whole process. </p> <p>Thank you so much riaz</p>

0
Replies (1)
Vodacom
Vodacom's reply24 Oct 2016, 15:25
Official

Dear Client

I am glad to hear that Riaz assisted you in such an efficient and effective manner.

I can only implore other agents to follow his example. Your compliment will be forwarded to him and his line manager for the necessary reward and recognition.

Kind regards

Vodacom Consumer Website Team