JC
Jean-Claude Conradie
1 reviews | Active since Aug 2014
01 Jan 2025, 11:23
Rewardsco pushing though contract upgrades.
After being contacted by rewardsco- I told them to cancel and not proceed with a contract upgrade as I was unhappy with the cost and another 24 months contract. When I went to the vodacom store- Rewardsco went ahead and processed the new contract. Amazingly your store employee admitted that certain elements were removed- *******ly. I phoned your customer care line to have the contract upgrade reversed which they said would be processed in 24hrs.. This was not done. Only for the contract to pushed through. I want this contract upgrade stopped Immediately. This needs to be sorted asap.
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Replies (1)JC
Jean-Claude Conradie's updateReviewer Update
16 Jan 2025, 08:50Thank you Vodacom team for resolving the complaint. It looks like the contract reversal has gone through.
One of your team tried to contact me this morning, but was unable to hear- if you are able to contact me again
One of your team tried to contact me this morning, but was unable to hear- if you are able to contact me again
JC
Jean-Claude Conradie's update16 Jan 2025, 08:50
Reviewer Update
Thank you Vodacom team for resolving the complaint. It looks like the contract reversal has gone through.
One of your team tried to contact me this morning, but was unable to hear- if you are able to contact me again
One of your team tried to contact me this morning, but was unable to hear- if you are able to contact me again
