HW
Hannes W

1 reviews | Active since May 2021

19 May 2021, 15:25

Rewardsco is giving Vodacom a very bad reputation

I am very disappointed in Rewardsco. I was phoned by a lady to supposedly upgrade an excising line that I have. I then agreed to the "upgrade". After requesting the recording for 4 weeks with 4 different attempts I could then gather that when she read the terms and conditions I could barely hear what she was saying. She rumbled off her words as well as the terms on conditions. amongst these T & C`s she stated that a new line activation will be done on my account.

I am now going to sit with this contract for 24 Months due to the fact that this lady rambled all the T & C`s. Although I want to cancel this account but it is not possible.

I find this very ********* as well as unprofessional from Rewardsco side. And since this is their way of doing business I will NEVER in my life support either Vodacom nor RewardsCo.

0
Replies (1)
Vodacom
Vodacom's reply19 May 2021, 21:42
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team