JR
Joey R
1 reviews | Active since Dec 2020
22 Sept 2021, 10:36
Rewards together wit...
Rewards together with vodacom sold me a data sim with a router modem i wasn't happy with it so I returned it the next day they policy is 7days to return then at the end of the month they debt my account and up till today they still call to ask for payment and it because of they poor service I cannot take another contact because its showing a x on the system towards my name for they mistakes very disappointed at vodacom being such good network and a big company
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Replies (2)
Vodacom's replyOfficial
22 Sept 2021, 11:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Sept 2021, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Sept 2021, 13:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, I have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Sept 2021, 13:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, I have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,