CM
Chuma M
1 reviews | Active since Oct 2009
20 Sept 2019, 10:57
Rewards For You is a *****
*****/Ripoff by Vodacom (*123#/*124#) program. Every time I get a notification that I can qualify for certain promotional data at certain amount after recharging in order to buy the said promotion I always found the promotion NOT available although on the SMS it says it will be available for certain period and this has happened a number of times.
This is ***** or misrepresentation because you are aware that we cannot reverse the airtime loaded. Please do clean business, you're de*****ing us especial the unsuspecting and vulnerable ones.
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Replies (2)
Vodacom's replyOfficial
20 Sept 2019, 13:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2019, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
27 Sept 2019, 13:44Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards,Consumer Website Team
Vodacom's reply27 Sept 2019, 13:44
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards,Consumer Website Team